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Alibaba International/阿里国际-User Researcher Expert/用户研究专家-Madrid/马德里
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Department: Alibaba Group
Degree: Bachelor
Work Experience: 5 years
Job Description
- Conduct customer insight for overseas customers of AliExpress Business Line, supporting company operations, product, technology algorithm, design, and other functional departments to formulate and optimize strategies, promoting the healthy and efficient development of the business.
- Responsible for carrying out independent research, combining research methods, big data analysis, and various innovative methods, digging into users' pain points and potential demands, analyzing real users' behaviors and psychology, and working closely with the business side to optimize and improve user experience, find business opportunities and breakthrough points, and promote rapid, sustainable development, innovation, and change.
- Combining the current situation and needs of the business, integrate resources, promote and achieve the application of research results.
Position Requirements
- Psychology, anthropology, sociology, statistics, information science, human-computer interaction, cognitive science, and other relevant fields preferred; more than 5 years of research experience, with at least one experience in internet research, retail brand research, or market consumer research firm.
- Rich quantitative/qualitative research experience, clear logical thinking, and familiarity with commonly used statistical analysis tools.
- Business insight and ability to deconstruct business problems based on an understanding of the business; plan research content for the business area, solve core business problems, promote research results from top down, and effectively influence management decision-making.
- Excellent structural thinking, information collection, summarization, and induction skills, able to integrate data analysis and research insights into industry development drivers and trend forecasts.
- Strong curiosity, ability to see the essence through phenomena, and fast learning capability in emerging fields.
- Must be based in Hangzhou.
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