(B241) - Hublot Client Advisor - ECI Castellana
Responder al anuncioFecha de actualización: today 2 sept. 2024
Descripción de la compañía - HUBLOT
A family-run group, LVMH strives to ensure the long-term development of each of its Houses in keeping with their identity, their heritage and their expertise. The LVMH Spirit: The LVMH group brings together truly exceptional Houses. Each of them creates products that embody unique savoir-faire, a carefully preserved heritage and a dynamic engagement with modernity. These creations make our Houses ambassadors of a distinctively refined art de vivre. Watches & Jewelry: The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.
Descripción del puesto
Job purpose: Act as the ambassador of Hublot in store and out-store, online and offline, working towards the success of the business through sales, events, and CRM activities.
Description of tasks:
- Achieve monthly and yearly sales targets by offering impeccable customer service, demonstrating empathy and in-depth product knowledge, as well as a genuine passion for human relationships.
- Handle after-sales services enquiries to ensure a quick and qualitative treatment of requests to generate client satisfaction.
- Perform required operational tasks to maintain the boutique environment including outside windows.
- Be a proactive user of CRM and clientelling practices and techniques.
- Perform opening and closing duties, inventory management as well as reporting tasks.
Perfil:
- Experience in the retail environment (luxury goods and/or hospitality) and in dealing with clients.
- Passion for the brand and watches in general.
- Spanish, English.
- Very good knowledge of MS Office automation tools.
- Very good communication skills.
- Very good sense of service.
- Flexibility and team spirit.
- Organization skills.
- Interpersonal skills.
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