(Bet197) - Claims Processor - Italian Speaker | (UGR510)
Responder al anuncioDo you speak fluent Italian and English? Do you have previous claims handling experience or would you be interested in transferring your skills to a Claims role? We have a permanent opportunity available for an Italian speaking Claims Processor in our Madrid office.
Role Purpose:
The individual processor role is an essential part of the CE claims hub team, being responsible for handling claim admin tasks for other European clusters. The position holder will be responsible for providing various claims administrative services to our customers in order to support them through the process of bringing the claim to completion.
Key Responsibilities:
- Perform day-to-day tasks on time & capability to work under set deadlines (SLA's), highlight & manage process exceptions proactively working closely with Hub Team leader and colleagues.
- Maintain claims data entry & indexing file upload/documentation integrity in all used systems.
- Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub Playbook and EMEA claims processes & protocols.
- Perform with high level of technical competency for claims admin activities and commit to personal development through given coaching.
- Deliver high quality of service within authority for various claim admin types or standard settlements.
Key Requirements:
- Native / Bilingual in Italian.
- Advanced level in English (C1).
- Bachelor's degree in law is preferred.
- Basic knowledge of commercial insurance A&H, P&C classes, UW or policy issuance is preferred.
- Ability to organise work & perform within time constraints.
- MS Office knowledge.
- Experience of working independently or as part of a team; self-motivated.
What we offer in return:
- 30+ days of vacation a year.
- 2 days working from home option + additional flexible days.
- Working from home allowance.
- Entry time flexibility.
- Private medical insurance.
- Life and accident insurance.
- Meal allowance.
- Pension plan.
- Stock purchase plan.
- Flexible compensation scheme.
- Gympass.
- Employee assistance program.
- Comprehensive Learning & Development offer.
Integrity. Client Focus. Respect. Excellence. Teamwork. Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients.
Diversity & Inclusion: At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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