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Cash Collector (French Speaker)
Responder al anuncioThe Company.
For one of our clients, an international Shared Service Center based in Barcelona, we are currently recruiting a French Cash Collector.
Tasks
The Job.
In this role, you will be in charge of collection activities for your assigned region of customers.
Your responsibilities:
- Contract and follow-up daily your customers by phone call or e-mails.
- Coordinate with the billing teams to advise about invoice related disputes.
- Collaborate with the Sales Team in negotiations with customers.
- Understand the whole OTC process for a better dispute management
Handle level 1 requests (Duplicates, account statements, platform upload…)
Requirements
The Profile.
- You have an excellent level of French + and a fluent level in English
- You have previous experience in an international environment
- You are pro-active and have the ability to handle high volume of actions (calls, negotiation, disputes. etc. )
- You have strong communication and negotiation skills, diplomacy
- You have the ability to work under pressure and with targets
- You have organization and prioritization skills
- You are responsible and ability to take ownership on your tasks
- You have problem solving capabilities
- You are a team player
Benefits
The Offer
- Permanent contract
- Salary based on level of experience + bonus + additional benefits (meal vouchers, life insurance, pension plan, etc. )
- Standard office hours from Monday to Friday
- International and multicultural environment
- A Company with worldwide reputation
- Start date: ASAP
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