Client Growth Manager - MSS+ADR
Responder al anuncioSmadex is a leading advertising technology company founded in Barcelona in 2011 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC). We are currently considered one of the top mobile ad-tech companies in the world, competing with American-based Liftoff and Korean-based Moloco, both in the pre-IPO stage and averaging about $500M in yearly revenues.
We are seeking a highly motivated and detail-oriented individual to join our team as a Client Growth Manager for our SMADEX Demand-Side Platform (DSP).
The Client Growth Manager will be responsible for managing client relationships, driving growth, and ensuring the success of our clients' advertising campaigns. This role requires a combination of technical expertise, client relationship management skills, and a deep understanding of digital advertising strategies. We are looking for someone with experience in managing significant clients to ensure their continued success and satisfaction.
Responsibilities
- Build and nurture long-term relationships with key clients, serving as their main point of contact.
- Develop and execute long-term strategic plans for clients, ensuring their advertising goals align with overall business objectives.
- Performance Analysis and Reporting: Continuously monitor campaign performance, analyze data, and present insights and recommendations to management and to clients.
- Understand Smadex DSP features and identify opportunities to upsell additional services and features to drive client growth and expand their use of the DSP platform.
- Work closely with internal teams, including supply, marketing, product and technical teams to meet client needs and improve service delivery.
- Stay current with trends and developments in programmatic advertising and DSP technology, and share this knowledge with clients.
- Proactively identify potential issues and collaborate with technical teams to resolve them efficiently.
- Maintain high levels of client satisfaction and retention by providing exceptional service and implementing client feedback.
- Event and conferences attendance.
- Interactions with clients: Hold regular calls to discuss performance and address client needs effectively. Conduct face-to-face presentations with clients.
Qualifications
Mandatory:
- Minimum 3 years of experience in Client Growth Management and/or Business Development.
- Experience in Programmatic Advertising.
- Strong analytical and technical skills.
- Strong presentation skills.
- Fluent in English.
- Based in Barcelona, Spain.
Experiences considered a plus:
- Experience with Branding, Direct Response (M-Commerce) and VAS Campaigns.
- Experience using Salesforce (or other CRMs).
- Fluent in Spanish, German, French or Arabic, etc.
- Entrepreneurial spirit and proactive mindset.
If you become a member of our team, you will get the chance to:
- Have a real impact on one of the hottest ad-tech in Barcelona and Europe.
- Be part of an agile team with a strong focus on innovation and technology, to continue improving your knowledge in the field.
- Work in a multicultural, young & talented environment with peeps from more than 26 different nationalities!
- Ticket restaurant.
- Hybrid work environment - 3 days in the office.
- DIR gym membership.
- LinkedIn Learning.
- Daily fresh fruits & snacks.
- TGIF’s monthly activities, team-building events, and work anniversary celebrations.
- And more!
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