Cloud Billing Analyst - Q-136
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The Cloud Systems & Services team is responsible for the vendor purchasing, credit monitoring, and billing process of their assigned vendors. This includes offering shared services through TD SYNNEX owned Shared Service Center outsourced to service partners. The team collaborates with all of TD SYNNEX's Business Unit leaders and their key partners to develop the right strategies, and strive to deliver best in class systems and operations with maximum impact and synergy across Europe. The team is also responsible for rolling out Cloud procurement, invoicing, and business health solutions to all TD SYNNEX entities in Europe (21 countries +).
As a Cloud Vendor Operations Analyst, you will be in charge of:
- Create, maintain, and optimize billing and cost optimization tools for HP Enterprise Greenlake (Excel environment).
- Bridge between dedicated HP Enterprise Operations Team and Cloud Operations Team.
- Ensure compliant processes and procedures and updated documentation.
- Ensure billing accuracy and execution.
- Manage constant communication with vendors and TD SYNNEX stakeholders.
- Partner access to platform and assigning/maintaining role-based privileges.
- Educate internal Sales team on platform capabilities (existing and upcoming) for partner onboarding.
- Building/Maintaining Vendor Products, Plans, Pricing Rate Cards.
- Work with TD SYNNEX and HP Enterprise API teams for integration and optimum efficiency of customer experience.
- Represent Cloud operations in overall development of platform experience for HP Enterprise GreenLake.
- User acceptance testing (UAT) for vendor product functionality and new platform releases.
About you:
To perform this job successfully, the requirements listed below are representative of the knowledge, skill and/or ability required:
- Solid understanding of E-commerce.
- Solid understanding of SAP transactions related to Order-to-Cash operations.
- Solid numerical and statistics knowledge.
- Advanced MSFT Excel knowledge and experience.
- Strategic and analytical skills.
- An out of the box thinking mentality.
- Capable of working independently, and having responsibility as an individual (ownership).
- Comfortable working in an international results-driven project organization.
- Able to work constructively under stress and pressure as well as in a multitasking environment.
- Understanding of the IT Software/Services/SaaS industry is a definite advantage.
- Project Experience of Software Licensing and Cloud management sales tools is a definite advantage.
- IT Channel experience, preferably in TD, IM, other Pan European distributors or Software vendor is a definite advantage.
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