Collections Specialist MVY932
Responder al anuncioStrength in TrustOneTrust unlocks the full potential of data and AI, securely and responsibly. Our platform enforces the secure handling of company data, empowering organizations to drive innovation responsibly while mitigating risks. With a comprehensive suite of solutions spanning data and AI security, privacy, governance, risk, ethics, and compliance, OneTrust enables seamless collaboration between data teams and risk teams to enable rapid and trusted innovation. Recognized as the market leader in trust, OneTrust boasts over 300 patents and serves more than 14, 000 customers globally, ranging from industry giants to small businesses. The ChallengeAs a Collections Specialist, you'll be crucial in maximizing the recovery of past due receivables within the Finance organization. Reporting to the EMEA AR/Collections Manager, you'll manage a portfolio of customer accounts, using your communication skills to resolve delinquencies through calls and emails while providing excellent customer service. Your MissionManage Accounts: Oversee domestic and/or international accounts, following up on past due invoices, resolving disputes, and reconciling payments. Resolve Issues: Quickly address invoice discrepancies and payment disputes, ensuring accurate records. Document Follow-Up: Record all collection activities in the ERP system and ensure timely customer payments. Communicate Collaborate: Proactively identify payment issues and work with internal teams and customers to resolve them, escalating when necessary. Maintain Contacts: Verify and update accounts payable contacts, using skip tracing as needed. Review Performance: Participate in portfolio reviews with the AR Manager. Professionalism: Maintain a positive, service-oriented attitude with all stakeholders. You AreA related Bachelor's Degree is preferred. 3+ years in collections or a related field. 2+ years in a B2B environment. Strong attention to detail and time management skills. Professional English communication, both verbal and written. Ability to work well with teams and clients. Extra AwesomeExperience with Salesforce and ERP systems (Workday is a plus). Knowledge of Jira Ticketing. Fluency in German or other European language is a plus (other than English/Spanish). Experience in SaaS is valued. Where we WorkOneTrust embraces a hybrid working model. Our Working@ OneTrust initiative is our way of clarifying where we hire, how we work together, and where we’re located in that hybrid model. The underlying “why” for Working@ is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to Finish Stronger. BenefitsAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Our Commitment to YouWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. #J-18808-Ljbffr
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