Customer Engineer
Leading Company in the Streaming Industry|Role of ResponsibilityWork for one of the leading companies in media analytics, aiding the expansion of online streaming services. As a worldwide innovator, it crafts innovative scalable analytics tools for over ten years, enhancing performance and user involvement. These solutions aim to elevate media interactions, maximizing profit. Their range of analytics tools offers in-depth insights into platform efficacy, audience actions, advertising and content efficiency, and real-time app usage, facilitating informed choices. Over 150 video services benefit from the firm's services, handling over 100 billion yearly plays globally. Facilitate technical communication with customers, offering detailed product insights, resolving service-related issues, and maintaining customer expectations. Collaborate closely with both development and product management teams to cater to customers' specific requirements and relay crucial insights garnered from their perspectives. Contribute to sales expansion endeavors by identifying growth avenues, working towards surpassing sales targets, and ensuring the alignment of solutions with customer needs. Pre-sales Involvement: Support developers at varying skill levels, providing comprehensive technical assistance, and overseeing seamless integrations for our products. Post-sales Responsibility: Serve as a key liaison between customers and internal teams, ensuring prompt solution delivery, suggesting improvements, and enhancing the overall developer support framework. Salary: 40k EUR to 50k EUR gross annually + bonus. Possibility of working full remote or going to the offices in Barcelona. Permanent contractPrivate health insuranceFlexible compensation plan + Restaurant and transport benefits + Nursery supportFlexible schedule23 days of annual holidaysCareer growth opportunitiesContinuous training accessLanguage lessons + International & multicultural teamCompany events and volunteeringFree lunch, drinks, fruit & snacks#J-18808-Ljbffr
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