DEPUTY HOTEL MANAGER - EMEA
Working at Barceló means being part of a project. Not only because we’re the second biggest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a company run by people, for people. . . . We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. . . At Barceló our motto is: wherever you are, you can always go further. . This is why we’ve designed an Employee Journey, through which we seek the commitment, motivation, and personal and professional development of all our employees. . . Main responsibilities:. . - Organize, direct, coordinate and supervise all actions delegated by the Director, focussed on promotion, sales, advertising and public relations for the hotel (mainly those arising from the operation of F&B and of rooms). . - Convene regular meetings to inform, be informed or discuss day by day issues with the different departments of the hotel. . - Report to the Director of the most important topics and replace the Director in his absence. - Supervise the implementation of rules and orders issued by the Management. . - Monitor the effectiveness of preventive and corrective maintenance. . - Personal check of the provided service quality. . - Welcoming customers due to their category. . - Coordinate and supervise the work of the different heads of departments. . - Deal with complaints and claims when necessary. . - Set up of corrective measures by delegation to achieve the targets fixed in the budget (costs, expenses or production). . . Skills required:. . • Excellent communication skills. • Experience in managing teams. • Good commercial skills. . Minimum requirements:. . • Experience as Deputy Manager in an urban hotel, at least 4 years. . • Academic Degree, technical certificate level, preferably in Tourism, Hotel or equivalent. • Fluent in English, spoken and written. . • Experience in comprehensive management of the hotel, management, operational and customer manners. . . The Barceló Group, founded in 1931 by Simón Barceló in the island of Mallorca (Spain), is a vertically integrated tourism group that is made up of the Barceló Hotel Group, which has more than 250 hotels and more than 55, 000 rooms in 22 countries; and by the travel division Ávoris, which has more than 700 travel agencies on 4 continents, several tour operators and receptive operators, and even an airline. . . Working at Barceló means being part of a project. It's not because we are the second largest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a people-oriented company that works for people. Wherever you are, you can always go further. . . We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. . . Since 1989 the company has been channeling its social work through the Barceló Foundation, which collaborates in health, education, economic development and culture projects in underdeveloped countries. . . At Barceló our motto is: wherever you are, you can always go further.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!
About Hosco:
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
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