(DK646) - Service Dispatcher Iberia (F/M/D) Maintenance
Responder al anuncioAre youInterested in working for an international and diverse company? Looking to use your troubleshooting skill? Looking for a friendly and supporting team? Interested in developing your career in the water industry? Interested in working for a company that is dedicated to sustainability? If so, read on!At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. We offer:22 days of vacation (in addition to bank holidays)Professional onboarding and training optionsPowerful team looking forward to working with youCareer coaching and development opportunitiesThe Service Dispatcher Iberia is responsible for frictionless coordination between our Iberian Field Service Team and our customers. Is in charge of all the logistics communication between all stakeholders regards service maintenance and will be located in Bilbao. In this role, a typical day will look like:Scheduling Field Service Technicians for different kind of services (future scheduling, gaps scheduling, rescheduling, repairs)Ensure service execution with defined KPI's (OTD)Taking ownership of dispatching scheduleCreatively finding solutions for ad hoc interventions/challenging situationsWork constantly on Dispatch Optimizations (Routing, visit durations)Communication in a European and distributed teamActivating contracts in the Service Software, to ensure optimized visit plansBuild and optimise dispatching for multiple instruments PM contracts in the service softwareThe essential requirements of the job include:Dispatching experienceUnderstanding service work and customer interactionsGood written and spoken English skills, native level of Spanish a must-have, Portuguese is a big plus. Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you'll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You'll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you'll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things. Hach is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. #J-18808-Ljbffr
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