[DW-792] | Bi Customer Enablement Product Owner
Responder al anuncioBI Customer Enablement Product Owner Description
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert.
Frequently contributes to the development of new ideas and methods.
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Acts as an expert providing direction and guidance to process improvements and establishing policies.
Frequently represents the organization to external customers/clients.
Exercises significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives.
May provide mentoring and guidance to lower-level employees.
Responsibilities:
- Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region.
- Leads internal projects with medium to high complexity and risk, provides feedback on projects, and conducts post-project evaluations.
- Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.
- Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity, and understand business/customer impact.
- Utilizes and assists others in utilizing standard project management and quality improvement methodologies in process improvement approaches.
- Establishes processes which are consistent with overall organization objectives and maintains process documentation.
Education and Experience Required:
- First-level university degree or equivalent experience; advanced university degree preferred.
- Typically 6-10 years of related experience in IT/business operations.
- Typically 5-8 years of project management experience.
- Quality improvement training required and certification a plus.
Knowledge and Skills:
- In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements.
- In-depth understanding of core HP businesses and the revenue cycle.
- Excellent communication skills (i. e. , written, verbal, presentation), leadership, and influence skills.
- Mastery in English and local language as well as other languages as required.
- Strong business experience in multiple process areas with excellent project management and process development skills; ability to drive process improvements using industry-standard quality improvement tools and concepts.
- Strong project management skills such as planning, execution, and implementation.
- Solid financial and business acumen.
Job: Sales Operations
Schedule: Full time
Shift: No shift premium (Spain)
Travel: 25%
Relocation: Not Specified
EEO Tagline: HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
Summary
Location: Sant Cugat del Valles, Barcelona, Spain; Tlaquepaque, Jalisco, Mexico; Bucharest, Bucuresti, Romania
Type: Full time
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