Etime Lead Implementation Consultant
Responder al anuncioJOB TITLE:eTime Lead ConsultantJOB RESPONSIBILITIES:Implement the client's solution using ADP's implementation Methodology and the ADP eTIME product. Perform blueprinting workshops to gather information on the client's requirements. Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines. Take ownership of issues & gaps between client requirement and ADP eTIME and work with other teams/streams/areas to resolve them. INTEGRATION & TESTING:Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation. Support training delivery and when required update training manuals, prepare training systems, and conduct training sessions. Provide guidance in preparing test scripts to enable clients to adequately test the solution. Support clients through the User Acceptance, Parallel Testing and Go-Live phases. Responsible for achieving estimated days as per fixed price strategy. Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation. Ensure timely handover to client services following ADP handover methodology. PRODUCT KNOWLEDGE:Possess the highest level of HR and time management knowledge and the necessary competencies to deliver the maximum value to ADP's clients. Maintain up to date knowledge of the eTIME Product, related news, and any developments to the product. Liaise with the Product Manager to provide feedback on the product to understand future product direction/changes. Provide assistance and liaise with the Product Manager & Project teams to propose and deploy new enhancements. PROJECT PLANNING/MANAGEMENT ACTIVITIES:Minimize ADP's exposure to risk while focusing on appropriate application of the eTIME product to maximize value to the client. Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/problems that may occur. Escalate project issues to Project Manager including scope variations, task slippages, and risks that may arise during the project. Provide relevant training and knowledge sharing opportunities for members of the Implementation Team. Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology. Keep client's blueprints, configuration worksheets, and client-specific configuration documentation up to date. Liaise with internal groups including TSG, Hosting, Client Services, Project Management, and Product Management to ensure clients receive the highest levels of client service. Provide pre-sales support including analyzing and providing answers for tender documentation, performing demonstrations, and attending any workshops where specialist knowledge of payroll is required. SKILLS AND ABILITIES:Professional manner and presentation with the ability to manage and satisfy customer expectations. Teamwork, working collaboratively with others to achieve group goals. Excellent written and verbal communication skills. Analytical thinking and problem-solving skills. Consulting skills to understand business requirements and ensure consistency to ADP template. Ability to prioritize tasks and manage time effectively. Strong knowledge of one or more Time Management product configuration and design. Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project, and Visio effectively. Client-focused, demonstrating concern for meeting and exceeding client needs. Good business process knowledge of the eTIME module being implemented. EXPERIENCE:3 - 5 Years. Proven ability to lead Multi Country HR/T&M implementations. Experience in mentoring and coaching a Lead Consultant. EDUCATION & CERTIFICATION REQUIREMENTS:Must have configuration knowledge/consulting skills for at least one-time management product/project. MBA is a plus. Must have 1-3 years of proven T&M consulting experience. #J-18808-Ljbffr
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