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eTime Lead Implementation Consultant
Responder al anuncioJOB TITLE: eTime Lead Consultant
JOB RESPONSIBILITIES:
- Implement the client's solution using ADP's implementation Methodology and the ADP eTIME product.
- Perform blueprinting workshops to gather information on the client's requirements.
- Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
- Take ownership of issues & gaps between client requirement and ADP eTIME and work with other teams/streams/areas to resolve them.
INTEGRATION & TESTING:
- Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliation.
- Support training delivery and when required update training manuals, prepare training systems, and conduct training sessions.
- Provide guidance in preparing test scripts to enable clients to adequately test the solution.
- Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
- Responsible for achieving estimated days as per fixed price strategy.
- Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation.
- Ensure timely handover to client services following ADP handover methodology.
PRODUCT KNOWLEDGE:
- Possess the highest level of HR and time management knowledge and the necessary competencies to deliver the maximum value to ADP's clients.
- Maintain up to date knowledge of the eTIME Product, related news, and any developments to the product.
- Liaise with the Product Manager to provide feedback on the product to understand future product direction/changes.
- Provide assistance and liaise with the Product Manager & Project teams to propose and deploy new enhancements.
PROJECT PLANNING/MANAGEMENT ACTIVITIES:
- Minimize ADP's exposure to risk while focusing on appropriate application of the eTIME product to maximize value to the client.
- Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.
- Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/problems that may occur.
- Escalate project issues to Project Manager including scope variations, task slippages, and risks that may arise during the project.
- Provide relevant training and knowledge sharing opportunities for members of the Implementation Team.
- Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology.
- Keep client's blueprints, configuration worksheets, and client-specific configuration documentation up to date.
- Liaise with internal groups including TSG, Hosting, Client Services, Project Management, and Product Management to ensure clients receive the highest levels of client service.
- Provide pre-sales support including analyzing and providing answers for tender documentation, performing demonstrations, and attending any workshops where specialist knowledge of payroll is required.
SKILLS AND ABILITIES:
- Professional manner and presentation with the ability to manage and satisfy customer expectations.
- Teamwork, working collaboratively with others to achieve group goals.
- Excellent written and verbal communication skills.
- Analytical thinking and problem-solving skills.
- Consulting skills to understand business requirements and ensure consistency to ADP template.
- Ability to prioritize tasks and manage time effectively.
- Strong knowledge of one or more Time Management product configuration and design.
- Ability to use tools such as Microsoft Excel, Word, PowerPoint, Project, and Visio effectively.
- Client-focused, demonstrating concern for meeting and exceeding client needs.
- Good business process knowledge of the eTIME module being implemented.
EXPERIENCE:
- 3 - 5 Years.
- Proven ability to lead Multi Country HR/T&M implementations.
- Experience in mentoring and coaching a Lead Consultant.
EDUCATION & CERTIFICATION REQUIREMENTS:
- Must have configuration knowledge/consulting skills for at least one-time management product/project. MBA is a plus.
- Must have 1-3 years of proven T&M consulting experience.
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