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Financial Operations Analyst
Responder al anuncioCustomer Payments Analyst
Ebury Malaga - 4 days in the office & 1 day working from home
Department: Operations - Customer Payments
Responsibilities:
- Instruction and verification of client payments, in accordance with internal processes and in line with internal SLAs.
- Completion and verification of payment beneficiaries, in accordance with internal processes.
- Complete allocated tasks with focus, and in a timely manner.
- Communicate the status of tasks to colleagues, supervisors, and managers, and escalate problems swiftly, as needed.
- Management of payment issues and queries relating to SWIFT and domestic payments, including processing of SWIFT query messages (MT199, MT192, MT195/6, and MT999), in line with internal processes and SLAs.
- Investigate non-received, short, or returned payments, and process or escalate as required, in line with internal processes.
- Process payment returns and rejections, in line with internal processes.
- Check and confirm status of payments in third-party banking and payment platforms, including SWIFT GPI.
- Reconciliation of client funds and outbound payments sent and received across Ebury’s network of bank accounts, across all back office systems, in accordance with internal processes.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required.
- Funding client trades, where manual funding is required.
- Verification of remitter bank account data.
- Assign currency accounts to clients as requested, and in accordance with internal guidelines.
Requirements:
- Solid understanding of different payment clearing schemes in the different jurisdictions in which Ebury operates.
- At least 1+ years of relevant experience in Fintech / International Payments or similar.
- Good knowledge of SWIFT in a cross-border payments context, including MT103 message types.
- Basic understanding of FX products offered by Ebury, including spot, fixed forward, window forward, and non-deliverable forward.
- Proactive, with the ability to work within strict time-frames and under pressure.
- Diligent, with good attention to detail.
- Effective research skills with an ability to find solutions independently.
- Good communication skills, both written and verbal.
- Co-operative, and comfortable working in a team environment.
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures.
- Motivated, with a desire to make Ebury a success.
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