Global Sales Training Specialist (f/m/d)
About Straumann GroupThe Straumann Group (SIX: STMN) is a global leader in tooth replacement and orthodontic solutions that restore smiles and confidence. It unites global and international brands that stand for excellence, innovation and quality in replacement, corrective and digital dentistry, including Anthogyr, ClearCorrect, Medentika, Neodent, NUVO, Straumann and other fully/partly owned companies and partners. In collaboration with leading clinics, institutes and universities, the Group researches, develops, manufactures and supplies dental implants, instruments, CADCAM prosthetics, orthodontic aligners, biomaterials and digital solutions for use in tooth correction, replacement and restoration or to prevent tooth loss. Headquartered in Basel, Switzerland, the Group currently employs more than 12. 000 people worldwide. Its products, solutions and services are available in more than 100 countries. The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, ClearCorrect, Dental Wings and other fully- or partly owned companies and partners. In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company ClearCorrect. With determination, ClearCorrect grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006. Acquiring ClearCorrect has provided Straumann with technology and expertise in orthodontics. People and culture are the Straumann Group’s greatest assets; they are the keys to high performance and sustainable success. We strive for a culture that builds trust and collaboration, fosters diversity, embraces change, promotes agility, learning and innovation, creates opportunities, allows people to make mistakes and encourages them to take both responsibility and ownership. The fundamental driver of our culture is the player-learner mindset, which we seek to inspire and nurture in every employee. About the roleThe Global Sales Training & Commercial Enablement specialist (f/m/d) is responsible for the development, design, implementation, and delivery of comprehensive sales training programs that support our rapidly growing Orthodontics business globally (which includes our clear aligner brand, ClearCorrect). In this role, you will work closely with the Regional Sales Trainers to conduct a skill gap analyses, develop training content, and execute training programs that advance the skills, knowledge and abilities of current sales teams, sales managers, and new hires—ensuring they are able to perform at a high level and have the necessary skills to achieve their goals and increase customer satisfaction. As a Global Sales Training Specialist, you will be regarded as a subject matter expert with a thorough understanding of commercial sales, product/technology as well as the learner (employee), their educational and training needs, and the evolving marketplace. In this role you willDesign and develop training curricula, programs, modules, and materials:For internal employees, including current sales teams, sales managers, and new hires. Ensuringglobal scalability, reproducibility, professionalism, and effectiveness of training content for multiple delivery methods both physical and digital, including remote learning, classroom learning, interactive e-learning modules, videos, articles, and hands-on labs In an engaging manner that is inclusive of various adult learning styles by collaborating with internal stakeholders (Marketing, Clinical, R&D, Sales, Product/Project Management, etc. ) and external experts & faculty on a variety of topics, including product information, clinical application, professional effectiveness, selling skills, account planning, and territory management. Create and execute effective gap analyses and assessments that can identify any gaps or areas of improvement for sales teams and sales managers, and develop training plans to support the areas requiring improvementCoordinate (internally and with outside agencies), to plan and execute sales training events (in-person or virtual) to train internal employees and regional sales teamsCoordinate with regions to conduct regular individual and team sales performance review sessions to identify strengths and weaknessesMonitor regional sales objectives and results in order to evaluate training programs effectiveness and ensure incorporation of taught techniquesCollect regular feedback from regional Sales Trainers for their sales representatives for training courses and programs leveraged in their regionsStay up-to-date with employee development trendsReport on impact and effectiveness of training programs (e. g. sales achieved)Maintain updated records of training materials, curricula and costs of sales training programsManage courses and trainings in the internal Learning Management System (weLearn) and maintain course catalogs and learning pathsMaintain an in-depth knowledge of the Straumann Group Orthodontics portfolio, customers, and business objectives to develop, implement and execute sales training programs that align with our business unit products and goalsEffectively incorporate new methods of learning, instructional techniques, and instructional technologies to develop new, exciting, and compelling learning solutionsEngage field organization through periodic visits to understand the current competitive and clinical environment and makes necessary changes to the sales curriculum to ensure sales teams are adequately trainedNurture a reliable network of internal and external professionals to support content development and best-practice sharing for continuous improvementAbout the candidates we would like to interviewMinimum Qualifications:Bachelor's degree in business, instructional design, communication, education, or equivalent field3 years’ sales/marketing/training experience in dentistry, orthodontics, or related disciplineFamiliarity with sales methodologies, processes, and techniquesExcellent presentation, interpersonal, and communication skillsStrong written and verbal communication skills with ability to effectively communicate at multiple levels in the organizationExcellent computer and software skills (experience with Microsoft Office or Adobe Creative Cloud required) in graphics, word-processing, databases, authoring programs, etc. , to develop presentation materialsPreferred Qualifications:Previous sales training experience (e. g. , field sales training, regional sales training, or similar training role)Experience working with Learning Management Systems (LMS) and content creation platformsDemonstrated ability to simplify and explain complex topics (including topics that are clinical in nature) effectively and experience developing othersHands-on experience with e-learning platformsAbility to manage the full training cycle, including in-person training activities and web-based learningDetail-oriented with the ability to multitask to handle multiple projectsAbility to work within a team as an individual contributor in a fast paced and rapidly changing environmentAbility to work in a highly matrixed and geographically diverse business environmentAbility to apply the fundamental concepts and practices to conduct needs assessment and design training and education programsIngenuity and willingness to develop creative solutions to complex problems within defined constraintsSelf-starter who needs minimal supervision and able to effectively manage through ambiguityAffinity for training and educating othersAdditional qualities of the successful candidate include the following:Resourceful and Hands-on: An energetic, resourceful, agile, and hands-on individual who operates effectively with minimum direction and pursues objectives and works to deliver against goals relentlessly; able to get to the heart of issues rapidly and act decisivelyTeam Player: From a basis of strong self-awareness, excellent interpersonal skills; fosters team-first mentality and shares wins and successes; creates an open and transparent environment in which individuals can team together to drive optimal outcomesResults-driven: Brings a fire in the belly and is counted on to meet or exceed commitments on time, every time; has a genuine passion for patient outcomes and qualityCollaborative Relationship-builder: Able to build deep relationships with key internal and external stakeholders, and work closely with/ and earn the respect and trust of other teamsIntegrity: Possesses unquestionable integrity and is intellectually curious; is known as an honest, trustworthy, ethical, and straightforward individual, capable of presenting the unvarnished truth in an appropriate and helpful manner#J-18808-Ljbffr
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