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(H-394) | Course counsellor High English + High Dutch+ Intermediate Spanish
Responder al anuncioWhat are we looking for?
We are looking for a dynamic person, with initiative, very strong communicational skills, who is goal-oriented and competent in creating and maintaining conversations with clients.
Your main responsibilities will be:
- Contact potential clients to advise them and subsequently close the sale of the different available products (courses, accommodation, activities), taking into account their motivations, needs, and interests.
- Gain extensive knowledge of all products and services available and adapt them to the needs of the client to guarantee their satisfaction.
- Provide all the information required by the client, resolve their doubts and incidents arising within the sales process.
- Track customer requests and queries proactively.
- Ensure customer loyalty by fulfilling the phases, deadlines, and commitments.
- Process reservations, modifications, cancellations, and resolve incidents.
- Carry out all administrative tasks associated with the position.
Requirements:
- Course counsellor with High English, High Dutch, and Intermediate Spanish.
- Excellent communicative competence.
- Active listening and empathy.
- Proficient in Microsoft Office.
- Valuable experience in international (business or educational) environments.
Terms:
- Type of contract: permanent.
- Full time.
- Location: Madrid, Spain.
- Incorporation: March 2022.
- Salary commensurate with experience.
We will be waiting for you. #J-18808-Ljbffr
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