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Head of EU Service Campaign Management (m/w/d)
Responder al anuncioYour tasks
- Steering and managing the Company’s European service (Calibration) campaigns at Customer’s site in coordination with Service Sales and the technical Service delivery team across Europe
- Responsibility on the Campaigns Planning and Order Management
- Managing directly 2 team coordinators: a) Campaign Planning team coordinator (time scheduling, resources, service assignment) b) Campaign Order Management team coordinator (order booking and customer service)
- Leading 15 functional reports across the European matrix organization.
- Improving processes and harmonizing cross-location approaches (planning of time, costs and scope) to meet customer’s requirements and increase efficiency.
- Creating transparency by developing and reporting suitable KPIs and initiating necessary improvements and innovations together with other business units.
- Developing a collaborative team culture across multiple locations and across boundaries.
- Reporting to Service & Project Manager R&S Spain.
Your qualifications
- Degree in Industrial Engineering, Business Administration or equivalent with relevant professional experience.
- Certification in PMP Project management Professional or similar
- Experience in leading European team across multiple locations
- Strong understanding of multicultural environment
- Technical understanding and ideally experience in the service of electronic measurement technology.
- Proven success in the implementation of process introductions and improvements using state-of-the-art project management methods.
- Enthusiasm for driving changes within the framework of sustainable change management
- Strong implementation skills combined with the ability to think structurally and communicate to different target groups
- Excellent communication and analytical skills, strategic vision, with initiative to push the business.
- Ability to take and enforce decisions by himself/herself.
- Fluent in spoken and written English and Spanish
- Willingness to travel regularly for business
Our offer
- Opportunities to work from home
- Training & continuing education
- Privately owned company
- Good work-life balance
- Performance management
Interested?
We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn.
Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.
Reference number: 9523
Recruiting Contact: Giovanna Branciforte
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