KVS-61 Digital Product Expert
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BTS M&S; Digital Product Expert Manager
What this role is about?
Currently we are looking for an experienced and passionate colleague to join our BTS M&S; Digital Consumer Solutions team as Product Owner.
The Product Owner will be responsible for managing and prioritizing the product backlog, translating business requirements and roadmap strategy to development tasks. Guaranteeing requirements are properly specified, ensuring features meet the acceptance criteria and comply with the definition of done and cascading priority changes down to the delivery team.
The person acts as liaison between Business functions and IT delivery teams, coordinating with other IT teams and 3rd party companies to deliver their specific initiatives on time and within budget.
The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.
What will you do?
Business Relationship Management
- Provide functional expertise on Digital Consumers processes and solutions, ensuring final users adoption.
- Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while ensuring they utilize the full potential of the application.
- Be a Partner & Consultant (Understand the Business & Processes).
- Translate Business needs into simple Solutions (Make things happen).
Change management
- In regards to new projects / major enhancements, analyze the requests coming from the demand funnel, including feasibility analysis of business requests in the context of the standard application solution.
- Coordinate and conduct application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.
Project Management
- Design business processes.
- Participate in the definition of product roadmap and related initiatives.
- Manage and prioritize the product backlog.
- Perform E2E demos of the different initiatives to ensure proper validation.
- Configuration and coordination from external parties, unit testing.
- Maintain appropriate documentation.
- Define and roll out standards and templates.
- Potentially participate in training business community (key users).
- Ensure transfer of knowledge / expertise from external consultants.
What are we looking for?
- Bachelor's degree in Computer Science, Information Systems or equivalent.
- Fluent in speaking and written English.
- 4 years working experience with new technology trends: Cloud SAAS solutions e-commerce (WordPress, Adobe Experience Manager, Magento, Google Analytics), Customer Data Platforms (Treasure Data), Business Intelligence solutions (MS Power BI), Mobile Apps.
- Experience in Business Analysis & Business requirements analysis.
- Experience in solutions design, including application design methodology (Agile methodology), interface design, capacity planning, scalability.
- Ability to implement technical solutions using modern paradigms.
- Ability to quickly learn new tools and technologies.
- Continuous learner to join a team of learners.
- Strong team player mindset.
- Autonomous, self-organized, and delivery focused.
Thank you very much for your interest in the role. You are welcome to apply.
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