Manager Of Technical Writing | [AO536]
Responder al anuncioGlia Launches First Responsible AI Platform Purpose Built for Financial Institutions
Our award-winning technology powers conversations with customers for some of the world's largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking, and relationship building are enhanced with technology, magical moments happen.
The Role
As Manager of Technical Writing, you'll lead our team and help them to describe Glia's components and how to integrate them with our client's enterprise core platform, increasing the quality of the product documentation to make the high-growth of Glia and its user base sustainable. Glia's Technical Writing Manager is responsible for leading a Technical writers team located in Estonia. The location is Spain, remote.
What you'll do
- Team Leadership and Development
Facilitating frequent and effective feedback. Conducting regular 1:1 (one-on-one) meetings with each member of your team. Assisting with operational concerns & questions, and being the first point of contact for all things Glia for the members of your team. Understanding the long-term aspirations of each member of your team and helping them translate these into specific short- to mid-term goals. Recognizing growth & performance and making cases for promotion. Supporting team members with finding learning materials (books, courses); encouraging special interest and study groups, book clubs, etc. ; coordinating conference attendance. Being responsible for effective team dynamics, including trust, accountability, cooperation, etc. Running activities for group support such as project celebration, retros, team lunches, vacation scheduling, team agreements, and charters. - Hiring and Onboarding
Running hiring cycles: defining job descriptions, conducting interviews; assessing final fit, and onboarding new members to the team.
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