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Miravia-Seller Product Operation Specialist-Madrid, Spain
Responder al anuncioBasic Information
Department: Alibaba Group
Degree: Bachelor
Work Experience: 4 years
Job Description
- Product management: Define seller experience needs, identifying gaps, feature enhancements, and opportunities.
- Own and write business requirement documents with market analysis, product specifications, and seller stories to support lean and agile product and platform development.
- Project Management: Drive product development with cross-functional teams, including analytics, design/UX, and engineering to monitor and deliver impact for the business and the sellers.
- Strong communication skills: Release plans, backlog, and roadmaps to the different teams. Facilitate meetings and workshops that drive collaboration, prioritization, and maximize impact through good decision making.
- Define user stories and user acceptance tests for the functionalities to ensure it is developed according to the business requirements.
- Be the key point of contact from different business stakeholders (KAMs, Sellers Operations, Customer Care, User Research, etc. ) and understand their needs/pain points and provide solutions in the short term (solve an issue) or mid-term (define new product functionality).
Position Requirements
- Bachelor/Master's degree ideally in information technology, business, management, or consultancy major.
- 1-4 years of experience (ideally a combination of top consulting firm and fintech, venture capital, start-up, or technology company (in strategy, product, and growth teams)) working on e-commerce, digital marketplace, online retail environments.
- Fluency in English and Spanish is required; Mandarin is preferred.
- Strong Project/Product management skills. Passionate and able to multitask and learn in a fast-paced environment, comfortable facing urgent requests with a clear mindset of processes.
- Extreme attention to detail and follow-up actions as well as a fast turnaround working style is required. Able to get your hands dirty with manual work.
- Problem solving: Ability to identify product gaps and formulate and implement solutions.
- Highly analytical and performance-driven with strong coordination and communication skills.
- Data analytics skills to extract (SQL) and analyze large data sets is a plus.
- Preferred experience working on complex projects related to Compliance and Legal matters for both consumers and merchants.
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