Monitoring & Observability Administrator Unicc
Responder al anuncioMonitoring & Observability Administrator UNICCTERMS OF REFERENCERequired Services: Monitoring & Observability AdministratorDuration: 6 months☒ Possibility of contract extensions based on performancesLocation:Valencia, Spain or remotely within the CET/GMT time zone. Background information:UNICC is the core shared service provider for the United Nations system, providing agile, cost-effective, UN-audit compliant high value digital business solutions. As part of UNICC operations growth and strengthen capabilities to ensure operations continue to deliver value and growth, the Monitoring team has the need to strengthen and fill in specific skills gaps to continue to provide customer excellence. Required Profile:The consultant should be proficient in Monitoring especially in SCOM, Checkmk, and Elastic monitoring tools to provide Observability with significant to advanced experience in a complex enterprise environment. Programming capabilities are required, and DevOps practice is desirable. The consultant should also be experienced enough to be autonomous in the activities. Scope of Work / Duties of Consultant:The resources provided by the suppliers will participate in the Administration and Operation of UNICC’s Monitoring Infrastructure, and more specifically will:Administer the monitoring infrastructure (SCOM / Checkmk / Elastic), ensuring that it is stable, up to date, well designed, properly tuned and properly maintainedExtend the current infrastructure and/or implement a new infrastructure following capacity management plansDevelop monitoring, improve/configure/maintainDevelop integration through APIsDevelop ad-hoc monitors when requiredDevelop SCOM management packsDevelop and maintain automations using AnsibleDevelop reportsIdentify and troubleshoot known problems and document solutionsProvide guidance to Tier 1 workforceProvide guidance and coach team members when neededCreate relevant statistics for the several monitoring toolsPerform required tasks in maintenance windowsProvide “stand-by” services on a rotation basis during weekends, holidays and outside of normal working hoursPerform other duties as requiredRequired Technical Skills:The resource MUST have the following skills and experience:Good experience with SCOM, Checkmk, Elastic Observability (Elasticsearch & APM) Monitoring tools. Good scripting knowledge in either Bash, PowerShell, Python etc. Programming skills in. NET, C#, PythonProficient in English. The resource SHOULD have the following skills and experience:Knowledge of other Monitoring tools like OEM or Prometheus are also desirable. Experience in Full-Stack Observability platform also desirable. Experience with automation tools and runbooks like Ansible, YAML also desirable. Experience with KQL, ESQL, PromQL, JSON and dashboards in Kibana also desirable. Experience with reports, SSRS, PowerBI also desirable. DevOps practice is desirable. Required Soft Skills:Customer facing experience and oral communication skillsAbility to write documentation & reportsCreativity/ ability to find innovative solutionsWillingness to learn on the jobConflict management & cooperationExperience and understanding complex enterprise environmentsRequired Certifications:Any of the following certifications:Elasticsearch engineersElastic Observability EngineerSystem Monitoring with CheckmkSystem Center Operations ManagerDesirable Certifications:Relevant industry certificationsMonitoring tools certificationsProgramming language, preferably either. NET, C#, PythonOn-call requirements:☒ One week per month (rotation is subject to the number of team members)☐ May be required on an exceptional basis☐ Not required#J-18808-Ljbffr
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