Nike Department Manager/Coach - Nike Store Madrid Las Rozas |
Responder al anuncioBecome a Part of the NIKE, Inc. TeamNIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry. Join the NIKE, Inc. TeamAs a coach, you will enjoy:Utilizing your exceptional customer service skills to deliver premium brand experiences to our customers. Leading, mentoring, and motivating your department's employees while ensuring an excellent work environment. Managing daily operations in your department to achieve sales goals. Identifying and improving areas based on customer feedback. Representing the brand in NIKE initiatives and training the team. Ensuring the store meets all NIKE standards and guidelines. Collaborating with your business partners in-store and at headquarters. Specifically, our store structure includes the following three coach functions:COMMERCIALLeading a team that efficiently receives products, conducts accurate inventories, and meets presentation standards. Ensuring all inventory processes run smoothly so the sales floor is always stocked and well-presented. Working with department leaders who oversee individual components while you manage the overall in-store product experience. Preparing for monthly launch initiatives. Utilizing reporting tools to make informed business decisions. Conducting accurate inventory to fulfill digital orders. ATHLETE EXPERIENCEEnsuring the team has the tools to deliver a top-quality athlete experience. Leading NIKE Community Ambassador activities to strengthen the team. Overseeing the hiring and onboarding process in collaboration with experienced store leaders. Managing store schedules. Collaborating with the store team to implement and maintain a positive NIKE culture. CLIENT EXPERIENCESetting an example of how to provide service on the sales floor and enhancing customer experiences. Ensuring resources are available for the team to have brand knowledge about all aspects of customer service. Completing specific training and informing athletes' services. Using data and analytics to provide insights and collaborating with experienced store leaders for continuous improvement. These are the benefits:An attractive salary that evolves with the market and experience. The opportunity to receive monthly bonuses. Exciting employee discounts in-store and online. An incredible benefits package. Exciting job and training opportunities. Regular training on leadership, sales, and products. A motivating and dynamic environment that values diversity, equity, and inclusion. Employee uniform to represent NIKE and foster team spirit. Access to sports activities. Opportunities to participate in unique NIKE moments. This is what you need to offer:Passion for NIKE and sports. Over 2 years of experience in retail or leadership positions. Strong verbal and written English skills. Skills and experience to deliver exceptional customer service. Ability to train and develop a strong team. Focus on communication. Flexibility to work various shifts and weekends. If you are interested in supporting our mission to bring inspiration and innovation to every athlete in the world, apply online: it's easy. We look forward to hearing from you!NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. #J-18808-Ljbffr
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