[NSA-710] Client Implementation Lead
Responder al anuncioHelp us use technology to make a big green dent in the universe! We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy.
Your Mission: A Client Implementation Lead is a shining example of the Kraken culture and way of working, believing in decision-making based on simplicity, customer benefit and efficiency. You'll play a pivotal role in guiding our clients through the intricacies of the Kraken Operating Model, building their understanding, leading workstreams whilst embedding skills and empowering them to operate effectively.
Responsibilities:
- Kraken Ambassador: Champion the Kraken model and convince clients that it's the best way to run their business.
- Recruitment: Identify the best talent with a lens on reducing bias and championing diversity.
- Coaching & Mentoring: Thrive in a 1:1 setting working on development of senior client leaders and your team members.
- Leadership Development: Be involved in high-level group programs focusing on Influential Management, Assertive Communication and Principled Decision-making.
What You'll Need to Have:
- Fluent in both Spanish and English (written and spoken).
- Extensive experience in the Utilities industry (preferably in Spain).
- Able to be based in Oviedo and have the necessary visa/right to work in Spain.
- Strong experience of leading aspects of operational transformation programmes, ideally in utilities.
- Proven experience presenting to senior stakeholders with confidence.
- A flair for influencing and natural ability to
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