O2C Team Lead Non-Standard Processes
Responder al anuncioImmediate Incorporation | Indefinite Term Contract
At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates, and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local, regional, and global level.
In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.
O2C Team Lead Non-Standard Processes will be responsible for:
- Organize the daily workload and tasks of the team to ensure roles and responsibilities are executed in line with SLA's, client requirements, and business priorities.
- Monitor team performance with regards to deadlines and quality of invoice processing.
- Maintain a strong relationship with the different O2C teams your team is supporting.
- Lead the team through the implementation of new processes, tools, and best practices.
- Ensure the team is properly trained to perform their tasks at a high level.
- Manage the people management and HR topics in the team.
- Provide Internal/External Audit Support.
- Identify and support Automation potential and initiatives.
Offered for O2C Team Lead Non-Standard Processes:
- Experience in a very multinational environment (+40 nationalities in the SSC).
- Competitive compensation and benefits package in Barcelona, various well-being activity options.
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