Parts Supervisor - Heathrow
Responder al anuncioThe Opportunity
We are seeking a motivated and detail-oriented Parts Supervisor to join our team at TCR. This role is crucial for managing stock and customer expectations, ensuring Parts Excellence and top-notch customer service. The ideal candidate will excel under pressure, demonstrate strong leadership, and have a proactive approach.
Key Responsibilities:
- Oversee daily activities, prioritising customer service.
- Coach and develop staff, leading by TCR/TMS core values.
- Monitor KPIs and implement action plans.
- Work with customers to interpret requirements.
- Provide prompt counter service and respond to calls courteously.
- Issue materials with correct paperwork and ensure proper booking and delivery.
Goods Inward:
- Check and receipt deliveries, unload vehicles safely.
- Organise the quarantine area and label new stock items.
- Ensure parts are sorted for correct locations.
Stock Control:
- Participate in stock counts and reconcile against inventory.
- Ensure stock items have barcodes and maintain traceability.
What We Are Looking For:
- Proven experience in a parts role with strong leadership skills.
- Proficiency in parts catalogue systems and stores procedures.
- Ability to delegate and inspire others.
- Customer-focused, organised, and accurate with good IT skills.
- Knowledge of health and safety regulations; SAP experience preferred.
- Proven people management experience in a fast-paced engineering sector.
- Minimum Level of commercial vehicle knowledge and Level 2 City and Guilds or IMI qualification.
Why You'll Love Working With Us:
- Streamlined decision-making and employee-focused culture.
- Support for entrepreneurship and adaptability.
- Commitment to sustainability since 1999.
- Competitive salaries, 6% employer pension contribution, 3 x salary Life Assurance, Health Cash Plan, and Employee Assistance Programme (EAP).
About Us: At TCR Group, we revolutionise the aviation industry with integrated solutions for Ground Support Equipment (GSE). With headquarters near Brussels and a global presence across 200+ airports, our team of 1700 employees is dedicated to excellence.
Join Us: If you are passionate about parts management, customer service, and team development, apply now for this exciting opportunity.
Note: Agencies and recruiters, please refrain from contacting us regarding this job posting.
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