Post-Distribution Specialist (LATAM) Barcelona
Responder al anuncioAt SonoSuite, we are passionate about music and technology. We operate in the digital music ecosystem, which continuously grows and increasingly encompasses more agents, channels income, and different business models.
With a solid background in the music sector, our mission is to empower independent music businesses worldwide to manage their catalog distribution and royalties reporting with our software solution.
The SonoSuite platform is a cloud-based white-label B2B SaaS created for independent music companies, from boutique labels to do-it-yourself companies.
Our software is developed in our main offices in Barcelona, Spain, where a team of more than 50 people of 12 different nationalities works continuously to improve SonoSuite and add new features, staying on top of the latest developments in the Digital Music Business.
How will you contribute to SonoSuite?
We are looking for a Post-Distribution Specialist who will execute tasks related to Content Operations and Anti-Fraud in the Operations area.
What you will do?
- Management of our clients' content in DSPs, including manual review operations related to UGC and video upload management, among other services.
- Review of documentation and compliance with the DSPs guidelines - in cooperation with the Product Development and Supply Chain teams.
- Own contracts setup, management of massive operations, and interruption of activities with inactive DSPs.
- Design and continuous optimization of internal and interdepartmental processes, documented in our knowledge base in Confluence.
- Establish and encourage proactive communication with other areas and departments of the company, guaranteeing the transparency and viability of coordinated processes.
Among the most common cases, but not limited to them:
- Detection, communication, and monitoring of incidents to TSL1 along with the rest of the team.
- Product enhancement - preparation and transfer of proposals to the Product Development team to guarantee the adaptation of SonoSuite to internal needs as well as the requirements of our partners.
- Detection and exchange of problematic patterns and other key information with the Pre-Distribution department for systematic improvement, as well as with the Anti-Fraud department.
- Detection of opportunities and optimization of processes and add-on services for the Customer Success team.
What are we looking for?
- Fluent in English and Spanish.
- Minimum 3 to 5 years in the music industry.
- Experience working with multiple IT tools (Excel, Jira, Zendesk, etc. ) and content management platforms (iTunes Connect, Spotify for Artists, etc. ).
- Excellent communication skills with Care, Respect, Empathy.
- Problem-solving and detail-oriented mindset.
- Passionate about technology.
- Music industry and copyright knowledge.
Would be a plus:
- Experience working with a team across different time zones.
Why work at SonoSuite rocks?
Our team is what makes everything possible. We are a culturally diverse group who work, play, and grow together every day, united by our shared universal language: music.
Passion for music, technology, and business is essential for our team members.
Join #TheFirstFifties:
Entrepreneurial Spirit: As one of the first fifty members of the company, you have the chance to collaborate with others who are passionate about thinking outside the box, whether facing challenges or driving innovation.
Impactful Work: You’ll enjoy more autonomy and the opportunity to work on projects that directly impact the company’s success. Your contributions will be meaningful and significant as you help shape our growth and success.
Growth Opportunities: Being part of a small company with great growth potential allows you to take on responsibilities beyond your area of expertise and expand your skills. As the company grows, you grow too, it’s a win-win.
What benefits does SonoSuite offer you?
Flexible hours: tailored to the needs of your department, ensuring you can enjoy your personal life while staying productive at work.
Support for sports and physical well-being.
Twenty-four working days of vacations, without limitations of time to enjoy them.
1 day off on your birthday.
Referral Program: contribute to our success and receive a reward for bringing exceptional talent on board.
Real opportunities for growth and development.
International and dynamic work environment.
Playlist recommendations every week!
Being part of a team that works with passion and makes a difference.
Our purpose and values
We believe music can change the world in many ways, which is why everyone in our company shares the purpose of empowering independent music businesses globally. Our B2B white-label software solution enables them to manage their catalog distribution and royalties reporting seamlessly.
To achieve this mission, we are driven by our core values: Ownership, Win Together, Build to Change, Trust, and Playful Beat. These values are the compass guiding us towards our goals and creating a great environment for everyone at our company.
Your ticket to an Inclusive Beat
Sonosuite proudly champions diversity, equity, and inclusion (DEI). No matter your origin, interests, or musical taste, you're welcome here and we celebrate your unique vibe. Join us to revolutionize the music industry. We're all about talent and passion, qualifications that speak louder than stereotypes. At Sonosuite, your voice matters, and your contributions shape our dynamic culture.
Sounds interesting? Let's make history together!
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