PWA275 | Field Service Technician/Mobile Engineer - Madrid
Responder al anuncioField Service Technician/Mobile Engineer to cover Madrid area - Spain - Barcelona - Professionals - Full-time
Your Benefits:
- Buddy program
- Internal career development
- International environment
- Job with purpose
- Onboarding program
- Unlimited employment contract
Your Skills:
- Minimum 3 years of demonstrable experience in a similar position
- Ability to communicate in English (B2 or higher)
- Experience in the resolution of technical incidents on-site and at the user location
- Good communication skills, good presence and easy to deal with users
- Experience in a corporate and/or multinational environment is valuable
Your Tasks:
As part of the on-site technical service, you will be responsible for user interventions. Thanks to your technical background, you are familiar with the following items:
- Laptops, desktops, tablets
- Workstations, servers, network devices
- Desktop and cell phones (Android and iOS)
- Printers
- IP addressing
- Network devices
- Active Directory
- VIP support
- SCCM
- Ticketing tools (Service Now)
With the help of a ticketing tool such as Service Now or ITtool, you can work on:
- Remote system control
- Software installation
- Troubleshooting and fault resolution
- Hardware maintenance (screen, motherboard, etc. )
- Resetting computers and hard disks
- Backup and restoration of user data, settings and related system administration activities
- WiFi and software troubleshooting
Be part of us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
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