Saint Laurent Assistant Store Director
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Reporting to the Store Director, the Assistant Store Director leads the store sales team to meet and exceed all sales goals and KPIs.
The Assistant Store Director is responsible for promoting brand engagement to customers, ensuring the achievement of quantitative and qualitative goals assigned.
He/She assists the Store Director in visual merchandising display.
He/She represents the Company and acts as a representative of the Store Director, fulfilling all tasks given by the Headquarters and Store Director.
MISSION
A Business Developer:
Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, customer service, and operational functions within the store.
Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals.
A Talent Leader and Developer:
Attract, develop, and retain talent.
Create and maintain a positive work environment.
A Brand Promoter:
Build a network of people who impact local and international luxury business to promote customer loyalty, especially with Top Clients and VIPs.
Promote the culture of the brand internally and externally.
Ensure store atmosphere upholds brand image.
A Process Manager:
Ensure that all processes comply with legal, safety, internal requirements, sustainability, HR, and stock organization.
PROFILE
- At least 3 years of experience in a managerial position
- Commitment to participate in an innovative project
- Significant experience in the sale of luxury goods or retail
- Successful managerial experience of a team (ability to set goals, delegate work, and follow up results)
- High sensitivity to customer experience and loyalty
- Precision and organizational skills
- Adaptability, openness, listening abilities, curiosity
- High availability and responsiveness
- Product and fashion sensitivity
- Mastery of computer skills (Word and Excel)
- Exceptional customer service and interpersonal skills
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