Sales Application Specialist
Responder al anuncioOverviewPost Date: December 15Job Function: SalesLocation: BarcelonaCountry: SpainAbout the PositionThe Sales Application Specialist Acute Care Diagnostics (SAS ACDx) is a mixed role including both sales and technical responsibilities. His/her main job tasks include actively promoting and selling our products and solutions while keeping track of the technical status of the instrumentation park, reagent stocks, and IT solutions. He/she will focus on the Central Lab and Clinical Areas such as Intensive Care Units, Emergency Departments, and Operating Rooms. The SAS ACDx will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to our customers and the Company in the medium and long term. Key AccountabilitiesAchieve sales and commercial targets established by the Company. Provide application support. Support laboratory organization improvement by offering technical advice and solutions. Encourage cross-selling by providing product information and introducing cost/efficiency balanced tailored techniques. Present our products and concepts to institutions, end-user groups, clinicians, and expert groups. Create a network of trust within the organization and organize other colleagues in field visits. Coordinate instrument installations interacting with different departments (Logistics, Technical Service, Marketing. . . ), as well as perform product and service demonstrations. Maintain the training level of our users’ analyzers and reagents and manage appropriate documentation. Work collaboratively with the KAM and Business Unit in managing opportunities and risks. Monitor service levels offered by different departments of the Company to reduce the risk of complaints. Provide troubleshooting for technical inquiries. Resolve product incidents at a technical level in coordination with HelpLine, Technical Service, and Product Managers. Manage tenders (specification and profitability analysis, preparation of necessary documentation, litigation support). Provide first level (remote and/or on-site) technical support to customer accounts regarding products, applications, and operations, assisting them with the integration of systems in their laboratories. Ensure compliance with the Ethical Code. Networking / Key RelationshipsKey Account ManagerArea ManagerSales Application Specialists ManagerBusiness Unit (Business Unit Manager, Product Managers)Technical Support Team (Field Service Engineer, Helpline, Service Area Manager)Logistics (Customer Service)Contracting DepartmentQuality Assurance / Regulatory AffairsMinimum Knowledge & Experience Required for the PositionEducation:Bachelor’s Degree in Life Sciences or related discipline. Experience:Experience in IVD industry is desirable. Basic training or experience with Blood Gas is a plus. Comprehensive knowledge of Hemostasis or experience as a nurse or sales rep in ICU or Operating Room is a plus. Experience with viscoelastic testing devices (Rotem or TEG) will be considered an asset. Experience in Cardiovascular Operating Room, Liver transplantation Operating Room, or any significant responsibility in bleeding and massive transfusions will also be considered a plus. Additional Skills / KnowledgeLanguage:Fluent EnglishSkills & CapabilitiesThe ideal candidate will exhibit the following skills and competencies:Focus on results and the customer. Flexibility, reliability, adaptability to changes, anticipation. Self-control, discipline, and adherence to guidelines. Clear communication and assertiveness. Team and individual work capability. Market and product knowledge. Sales and influence skills. Establish relationships with customers based on trust and confidence. Self-training capacity. #J-18808-Ljbffr
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