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SAP - Order to Cash Consultant TDA-805
Responder al anuncioWhat you will get to do:
Manage internal client relationship:
- IT Order To Cash will usually be an experienced worker with technical expertise coupled with an understanding of business and management principles.
- Keep in touch with internal clients (OTC departments and FI as well) to provide support and promote ideas for the improvement of the internal processes.
Project collaboration:
- Lead OTC projects regarding Customer Service processes.
- Ensure OTC integrations between DTC & Retail processes with their own platforms and SAP.
- Manage incidents/changes in Service Now:
- Control all incidents in the own area, leading initiatives to maintain SLA according to department objectives.
- Participate in Service Desk changes in the own area to control priority aging and quality of them.
We'd love to meet you if you have:
Experience:
- Minimum of 5 years of expertise defining and delivering new IT tools to manage the following OTC processes with their SAP modules:
- Order Management.
- Credit Management.
- Order Fulfillment.
- Order Shipping.
- Customer Invoicing.
- Accounts Receivable.
- Payment Collections.
- Reporting and Data Management.
Education:
Degree in Computer Science, Engineering or similar.
Languages:
Excellent level of English. Spanish is an asset.
Competencies:
- Desire to work in an Information Systems environment.
- Excellent communication (written and oral) and interpersonal skills.
- Excellent leadership and management skills.
Specific Knowledge required:
- Good Knowledge in SAP MM / SD / LE, from both functional and technical points of view. Considering SAP FI a plus.
- ABAP is a must and SAP PO basic knowledge would be a plus.
A few things you'll love about us:
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
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