Senior Product Manager [LQ685]
Responder al anuncioSenior Product Manager
Madrid, Community of Madrid, ES
Vonage Product Management
Mission: We bridge technology and the business needs to deliver new products and services to the market. We imagine the future and orchestrate cross-functional efforts to bring it to life. We apply business understanding, customer knowledge, and competitive awareness to collaborate with and lead efforts to envision, design, develop, and execute state-of-the-art products and features. Working with other BSS/OSS Product Managers, this person will be a key contributor to the overall BSS/OSS product strategy with particular focus on CPQ (Configure, Price, Quote) functions, customer management, and onboarding/provisioning.
Why this role matters: This role will require high operational management face-to-face with other Portfolio Leaders, Product Managers, Business Operations, and members of Engineering across regions. Strong stewardship of the digital transformation of our business support systems and new back-office services integration is required.
What you will do:
- Responsibilities cover all areas of lead-to-cash from Product Catalog Management, Pricing, Supplier Cost management, Approval processes, and Provisioning.
- Experience with complex 3rd party Enterprise CRM systems (e. g. , Salesforce, Vlocity, Siebel) and BSS systems integrations is required, such as Order Decomposition and Provisioning, Product Catalog, Billing and Rating, BI, etc.
- Discover, analyze, and document requirements; Work with Engineering to oversee the delivery of new features and products.
- Integrate user and customer feedback and performance metrics continuously into plans.
What you will bring:
- Ability to manage the BSS Product roadmap balancing internal and external customer needs with internal platform demands.
- Experience with back-office systems such as Salesforce and SFDC components/vendors (e. g. , Vlocity) with focus on CPQ solutions.
- Experience with pricing and provisioning proprietary or off-the-shelf solutions.
- Experience with billing systems such as Oracle BRM, CSG, Amdocs, Zuora, etc.
- Excellent at discovering root causes of business pain points, proposing solutions, and translating them into actionable business requirements.
- Excellent at building strong relationships with internal and external stakeholders.
- Ability to communicate with simplicity, precision, and empathy.
- Experience with Agile methodologies & tools (e. g. , Scrum, Kanban).
- Experience using Jira, Confluence, and project management tools.
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