Talent Manager - Arabic Market
Responder al anuncioJob Purpose:Managing RWS’s talent to support RWS’s current project requirements as well as enable growth in key areas and the expansion of our service offering to clients in the Arabic Market. Delivering excellent customer service to RWS Client Services (CS), Language Delivery teams (LD) and commercial organisation to ensure RWS have the talent required to succeed on all accounts. Representing RWS’s brand and increasing RWS’s presence in the market through networking and relationship building. Managing expenditure and procurement of all assigned languages. Job Overview:Key ResponsibilitiesGlobal recruitment of talent for a variety of tasks and subject mattersAdvertising for applicants and actively contacting potential freelancers to encourage application to RWSCoordinating recruitment activities and application processes for new translation vendorsProcessing applications, organising tests and evaluations and entering details of successful candidates on the Vendor DatabaseCompiling ongoing statistics to measure effectiveness of recruitment sources and methodologyTracking multiple leads and applications accurately and efficiently to enable quick retrievalNegotiating rates with new freelancers to ensure they are in line with RWS’s spend strategiesPromoting the use of RWS Studio to potential freelancersEnsuring new freelancers have a clear understanding of RWS’s expectations and proceduresNetworking, representing the RWS brand and influencing the industryRegular use of social media to retain and grow RWS’s presence in the marketRepresenting RWS at events and conferencesConveying the unique benefits of working with RWS to freelancersDeveloping knowledge and awareness of RWS freelancers and the freelance community in the region, to be able to advise on freelancers and pick up useful information and contacts for strengthening RWS’s supply chainBuild a mutually beneficial relationship with freelancers in order to place RWS, as a client, in a strategically positive position within your local/regional vendor community. Working with universities and other institutions to develop talent and promote RWSDriving and Coordinating campaigns with Language delivery teams and Client ServicesProactively assessing RWS’s capacity in all areas and ensuring regular collaboration with LD, CS and sales teams to ensure the Supply Chain is actively supporting RWS’s growthPlanning resource allocation for specified campaigns, including evaluating data on current capacity to determine if recruitment is needed for anticipated projectsCreating and managing proposals for specific account/vertical campaignsIntegration and maintenance of talentMaintaining integrity of all data on the Vendor Database for various resources, language combinations and subject matter areasInstructing and training users to use the Vendor Database in the most effective wayInforming in-house Translation Team of new freelancers added, and promoting and monitoring their active integration in live projectsActing as a main point of contact for non-project communication with freelancers, e. g. business reviews and quality discussionsMonitoring utilisation of all vendors to ensure balanced usageWorking with the LD team to ensure new freelancers are introduced to accounts and to analyse and influence the buying strategyWorking with the LD team and FL to ensure quality is at the right level across verticals and to ensure a regular feedback loop is in placeProcurementCreation, analysis and follow up of purchasing plans for your territoryAnalysing expenditure data to validate and strengthen the effectiveness of our cost control strategySkills ExperienceAt least 3 years’ experience in the industry (vendor management experience preferred) and in the Arab market specificallyAdvanced verbal and written communication skills in English and Arabic with an excellent telephone mannerAbility to prioritize and to work to tight deadlinesProactive and flexible approach, reliable and systematicExcellent negotiation skillsPC literate with good experience of MS Office, especially Word and ExcelAnalytical mind, ability to create and interpret reports on vendor usage, expenditure and other variablesAdvanced knowledge of Internet searching and social mediaSkilled networker and relationship-builderBilingualism (English and Arabic), written and spokenSeniority and professionalism, skilled and responsible spokesperson (to be able to represent RWS)#J-18808-Ljbffr
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