Team Leader
Responder al anuncioWe’re living a new chapter: a conversation between our rich heritage and a clear vision of the future. For those who are passionate and want to embrace challenge we say join and be part of our change!Find below the role we’ve tailored just for you and discover how your contribution will be essential to our growth. We are currently looking for aTeam Leaderto join our store inBarcelona, Spain. YOUUndertake work with a high degree ofintegrity, leading by examplein every situationTake action and ownership, ensuring a magical client experiencewhile aiming to be a leader with a passion for helping others growA powerful communicator, handling your colleagues and clientswith personal care and empathyResponsible, courageous with ideas, resilient andauthentic in your approachTHE JOBLeading the team on your floor/in your Dept. to transform each client experience into magical moments bycreating a hand-crafted experienceto drive individual and team objectivesCreate a long-term, authentic bond with your colleagues byfostering growth, listening with respect and inclusionESSENTIALSActing and thinking first of the clientand their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clientsBeing a master at storytellingand at the art of asking engaging questionsThinking innovatively about how we can improve andgenerate new ways of creating tangible value and magic for the clientsMISSION DETAILSSupportthe Store Manager in driving the store strategy to achieve the best sales performance, by understanding client desires andcreating a hand-crafted 360° experience for the clientActively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segmentDemonstrate best in class sales and self-leadershipby playing an active role on the selling floor to provide excellent and specialized customer service and develop meaningful and loyal client relationships through CRM initiativesGuarantee the efficiency and effectiveness at floor level in terms of clienteling, display, merchandise, cleanliness, grooming etc. taking action tosolve problems with positive outcomesBuild and maintain relationships with fellow advisors by instilling asense of belonging and a positive, forward-thinking mindsetLanguages: Proficiency in Spanish and English; more languages will be advantageous. Position available: full-time. Job Location:Barcelona, Spain. At Ferragamo you can play your part and express your uniqueness. We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background. Unlock your potential with us; together anything is possible. #J-18808-Ljbffr
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