Technical Application Scientist Ii, Clinical Ngs | (JG340)
Responder al anuncioThis job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Technical Application Scientist - Clinical Sequencing is part of the Life Sciences Solutions Group (LSG) which is one of six groups within Thermo Fisher Scientific and is an important contributor to the company's total value proposition.
How will you make an impact?
The Technical Applications Scientist II will take ownership for providing pre- and post-sales technical support for part of our sequencing portfolio, particularly Ion Torrent Next Generation Sequencing instrumentation and Oncomine and AmpliSeq applications, software and analysis. The TAS II will provide support directly to customers and field personnel, as well as relaying feedback to the organization.
Location: This is a hybrid position requiring 2 days onsite in one of the locations listed: Alcobendas, Madrid Spain or Inchinnan, Paisley UK.
No relocation assistance will be provided.
What will you do?
- Provide technical support for NGS products and workflows by answering customer technical inquiries via telephone, email, or web form.
- Provide support on technical issues by using all available resources and collaborating with various experts within our organization.
- Work with Clinical Application Scientists and Field Application Scientists to ensure effective support for Ion and Oncomine Assays.
- Accurately record pertinent information from customer contacts in our Customer Relationship Management system.
- Gather commercial and technological trends and convert them into technical tips, create FAQs, and work on troubleshooting guides.
- Recommend changes to our knowledge databases, websites, and other company-managed resources of technical information.
- Present technical updates to colleagues and contribute to our department meetings.
- Participate in frequent training on products and continuing education on our new applications and technologies.
- Perform other related tasks as opportunities arise. A minimum of travel may be required for the position.
How will you get here?
Education Minimum Qualifications:
Bachelor's degree in a relevant scientific field (e. g. , Molecular Biology, Genetics, Bioinformatics) is required; a Master's degree or PhD/post-doctoral experience in a relevant field is preferred.
Experience:
2+ years laboratory experience. Strong 'Hands on' experience with Sequencing techniques, ideally with Oncology sequencing experience.
Knowledge, Skills, Abilities:
Requires in-depth knowledge of NGS instruments, software, kits, and services and proficiency in working with NGS products, particularly Ion Torrent and Oncomine Assays, is critical. Solid understanding of clinical oncology principles, practices, and terminology.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
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