💡 Recomiendo: Echa un vistazo también a ofertas de trabajo similares entre las que seguramente encontrarás algo que te interese.
Transmission Engineer
Responder al anuncioKey Accountabilities:
- Proactively monitor, troubleshoot, diagnose, and resolve faults across a pan-European Ethernet and optical infrastructure and a range of TX services according to product SLAs, up to 3rd Level Support.
- Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous.
- Participate in a 24/7 shift pattern.
- Have full knowledge of customers' bespoke networks and services.
- Providing a professional interface to customers, acting as a Single Point of Contact for all their issues.
- Build and maintain working relationships with key interconnect partners and vendors.
- Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.
- Maintain a clear and accurate record of events throughout a fault duration utilizing Colt’s Remedy-based Fault Management System and provide regular updates as and when required.
- Resolve or escalate faults as appropriate, according to product SLAs.
- Identify, Plan, and Implement solutions for reoccurring Problems on IP and Ethernet Networks.
- Technical report generation for customer RFO/RCA requests.
- Technically manage software upgrades in coordination with vendor and Colt teams involved.
Essential Requirements:
- Direct experience in Transmission Services and Technologies, including, but not limited to the following:
- Good understanding and proven troubleshooting experience in some of the following: MSP, PCM, Ethernet, WDM, DWDM, TDM, ADM, DCS, DXC, SDH, PDH.
- Proven working experience with some of the following vendors and their associated transmission equipment and management systems: Marconi, ALU, Lucent, Nortel, Nokia, NSN, Siemens, Overture, Adva, Infinera, Aspen, Netcool, Smarts, Ciena, Accedian.
- Understanding the provisioning and maintaining of IP, Ethernet, and Optical services across Backbone Networks.
- Excellent knowledge of LAN (Ethernet) based products.
- Experience of one or more of the following Network Management and Support systems: Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, Vendor Specific Element Managers.
- Experience in working with global providers, NOC, and Field operators for technical issues.
Skills/Qualifications:
- A logical approach to fault finding and troubleshooting.
- Ability to control and coordinate complex technical situations in a calm and professional manner.
- Excellent customer-facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology.
- Customer-focused and able to communicate effectively with all required parties including internal/external network partners and customers.
- Fluent in English + 2nd European Language is an advantage.
What we offer:
- Colt is a growing business that is investing in its people. We offer skill development, learning pathways, and accreditation to help our people perform at their best, regardless of role and location.
- The company supports diversity and inclusion in the workplace and has signed Diversity Charter.
- In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff.
- Colt recognizes the importance of a work-life balance.
- Some benefit examples are:
- Relaxed dress code.
- Two days annually to spend on volunteering opportunities.
- 39 hours working week and additional days off as per Colt's own collective bargaining agreement.
- Benefit package that includes life insurance, private health insurance, and a pension plan. In addition, a flexible benefits scheme.
- Lunch vouchers or childcare vouchers.
- Access to a virtual business school for ongoing learning.
- Business mentoring.
- International environment with employees from more than 35 different nationalities.
¡Sea el primero en responder a este anuncio de trabajo!
-
¿Por qué está buscando trabajo en Trabajas.es?
Crear alerta de empleo
Cada día nuevos anuncios de trabajo Puede elegir entre una amplia gama de trabajos: nuestro objetivo es ofrecer una selección lo más amplia posible Déjenos enviar nuevos anuncios por correo electrónico Sea el primero en responder a las nuevas ofertas de empleo Todos los anuncios de trabajos en un único lugar (de empleadores, agencias y otros portales) Todos los servicios para demandantes de empleo son gratuitos Le ayudaremos a encontrar un nuevo empleo