VUT-564 Vendor Relations Manager - Senior
Responder al anuncioThis job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Job Purpose: As Vendor Relations Manager – Senior, you will act as an independent business partner towards our production teams helping them to meet the deliveries to the client by identifying and sourcing suitable language vendors and/or individual resources for AI projects. You will manage the resource pool (individuals, translators, agencies), negotiate rates and capacity, manage mandatory documentation and checks, while working with our internal database to ensure that our production teams have the right resources to process all the incoming work.
Furthermore, you will also get involved in setting our overall sourcing strategies and related improvement initiatives, while working closely with other colleagues from vendor management, language quality assurance, and other colleagues from the production teams. As a senior member of the team, you'll also act as back-up to the Team Lead in certain matters and help to train and develop more junior team members.
Job Overview
Key Responsibilities:
- Your primary task will be to engage our existing vendors on AI projects including qualification, contracting, onboarding, and performance management.
- You will act as an experienced business partner providing vendor solutions to our internal teams responsible for the delivery of AI-related tasks to our clients.
- Act as the first escalation point for internal stakeholders in RWS and for suppliers.
- Ensure each allocated project is provided with the best possible solutions considering price, profile requirements, availability, and service, using internal databases.
- Ensure all required information is entered into information systems and keep them up-to-date with current vendor details.
- Communicate/directly interact with suppliers, answer queries, and provide support if needed.
- You will collaborate to define the supply chain strategy and build suitable partner strategies for your assigned projects.
- You will have a chance to influence the way we work and share your ideas on how we could improve both our existing and future processes.
- You'll collaborate on company-wide initiatives related to supplier management.
- As a senior member of the team, you will also train/develop others.
Skills & Experience:
- At least 4 years of Supply Chain experience from a role related to vendor management/sourcing or similar, combined with relevant industry experience (ideally related to AI & data services).
- Experience in a client-facing role is a plus.
- Excellent command of spoken and written English, with other languages as a plus.
- Advanced-level user of Excel, Word, Outlook, PowerPoint.
- Strong communication, negotiation, and presentation skills.
- Ability to work independently while delivering on set objectives.
- Ability to make decisions and stay organized when involved in multiple projects at the same time.
- Ability to analyze large data sets, draw relevant conclusions, and keep the data accurate at all times.
- Process-oriented and improvement-focused mindset.
- Positive personality with interest in Artificial Intelligence.
- Team player with a can-do approach.
Life at RWS:
At RWS, we're here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years.
As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms, and patent filers. Our client base spans Europe, Asia Pacific, and North and South America.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS Values: Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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