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[XX393] - Cloud Automation Architect
Responder al anuncioJob Purpose: Highly certified architect with deep cross-vendor domain knowledge, able to work externally with partners, vendors and end customers to develop complex and bespoke technology solutions.
Responsibilities:
- Helps define appropriate multi-technology solutions to meet customer needs by engaging with end users and resellers.
- Responsible for project management of internal and external (vendor and partner) resources in delivering complex, multi-vendor technical solutions to end users.
- Some support of internal and external sales teams to deliver technical quotes in line with defined service level agreements (SLA's).
- Develop and manage customer relationships with appropriate contacts.
- Co-own and project manage the technical elements of sales opportunities to successful closure.
- Conduct customer site visits (reseller and end user).
- Deliver sales and technical enablement training internally to Tech Data sales teams or externally to the reseller base (not a core competency).
- Respond to queries or customer care issues in a timely manner.
- Communicate product and technology information to the relevant audience.
- Deal with daily product/solution enquiries from internal/external sales and resellers (not a core competency).
- Utilise the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates.
- Maintain technical accreditation and develop wider industry knowledge to a highly competent level (applicable to all technical roles).
Knowledge Skills and Experience:
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio.
- Experience of SAP R3, Compass and Business Warehouse is desirable.
- Previous experience of E-business systems.
- Excellent written and oral communication skills.
- Strong attention to detail, priority management and planning skills.
- IT industry knowledge - Channel, Vendors, Competition and End User.
- Existing wide knowledge of product and technology portfolios as relevant to the business unit.
Cultural Competency Requirements:
Within Tech Data, diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
Join our team to connect the world with the power of technology!
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