ZO-994 - (Ho-204) | Siebel Principal Config Engineer Css Global Saas & Apps Delivery
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Oracle Customer Success Services is a One Oracle approach to ensuring customer success, through a broad set of services and solutions that are supported by certified and authority implementers, helping to accelerate the entire customer journey. Customer Success Services provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development.
CSS Global SaaS & Apps Delivery team is responsible for providing technical services to all customer applications & software hosted in OCI / OnPrem / Hybrid. ITIL, ISO2000 & other industry specific standard processes are used to handle the customer application & software across different Oracle technology stacks. Driving adoption of Oracle Cloud Infrastructure (OCI) for our customers is the main objective. We accelerate the OCI adoption by showcasing the prowess of Oracle's cloud technology as well as our value-added engineering solutions that provide a highly differentiated service experience to our customers in the cloud.
Do you like to work in edge technologies? Are you excited to develop authoritatively? Do you love talking to your customers & want to see how you are influencing customer life through handled cloud service experience? If the answer is Yes, then we are searching for an IT engineer like YOU.
As a Siebel Developer, you will be responsible for:
- Design and Development: Work closely with business analysts to understand business requirements and translate them into technical solutions. Customize and configure Siebel CRM application modules to meet specific business needs. Develop and maintain Siebel scripts, workflows, business services, and business components.
- Integration: Integrate Siebel CRM with other systems and third-party applications as needed. Create and maintain EAI (Enterprise Application Integration) processes, including web services, RestAPIs, integration objects, and data maps.
- Performance Optimization: Monitor and troubleshoot Siebel application performance issues. Identify and implement performance enhancements and optimizations.
- Data Management: Design and maintain data models, including defining data objects and relationships. Perform data migration and data cleansing activities as required.
- Testing and Quality Assurance: Collaborate with quality assurance testers to ensure the quality and reliability of Siebel CRM solutions. Participate in system testing and user acceptance testing (UAT) efforts.
- Documentation: Create and maintain technical documentation, including design specifications, configuration documents, and system documentation.
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